Join the Team

Farmstore Management

• Create a sales plan for the Farmstore, including all products.
• Manage and track inventory and sales for the Farmstore.
• Manage Farmstore state license renewals and relationships.
• Manage relationship with WIC, Maine Senior FarmShare, and SNAP program partners.
• Manage existing vendor data and onboard new vendors.
• Place orders from vendors, ensure all invoices are paid timely.
• Oversee Farmstore staff, including reporting of cash sales and pick-up of off-site orders.
• Deposit cash and checks in bank account.
• Manage inventory of promotional brochures / maps / visitor information.
• Coordinate with graphic designer on print and web promotional materials.
• Prepare monthly sales reports, add Square-reported sales to the monthly sales report for all Smithereen Farm products, make recommendations to the core team for business improvement.
• Coordinate with commercial kitchen food makers as needed.
• Check and respond to mail/telephone messages concerning the Farmstore.

Farmstore Operations

• Oversee all purchase inventory management of Farmstore products.
• Manage all shipping of VAP products for Smithereen Farm.
• Manage relevant databases, including updating data for new product leads for products and sales locations.
• Update SOPs, policies, and operations manuals.
• Manage and track all invoices.

Webshop Sales (Retail and Wholesale)

• Manage all web-based sales inventory.
• Optimize inventory tracking system.
• Design and master plan the Farmstore food program.
• Update operational plan for online ordering and takeaway food at the Farmstore.
• Manage online customer outreach, sales, shipping, and wholesale accounting.
• Manage the online shop with high level of precision: Ensure products are promoted with correct data (weights, prices, product photos, inventory, shipping weights, etc.)
• Managing the webshop store room, packaging materials, and general cleanliness.
• Communicate with the production manager for needed inventory and flow of goods.
• Pack and ship web sales and wholesale orders.

• High school diploma or equivalent.
• Retail Management and Sales Experience: Previous experience in one or more of these areas, with similar scope, is preferred.
• Organizational and Communication Skills: Highly organized with excellent written and verbal communication skills, and attention to detail.
• Proficiency with Digital Interface: Strong ability to use digital tools for managing tasks, customer and employee communications, and Webshop.
• Adaptability and Quick Learner: Ability to manage a variety of tasks, quickly learn new software, and adapt to changing needs.
• Fluency in English: Strong command of both written and spoken English to communicate effectively with diverse stakeholders.
• Interpersonal Skills: Ability to work well with a wide range of stakeholders, including customers, regulators, vendors, and team members, fostering positive relationships.
• Problem Solving and Initiative: Proactive in identifying and resolving issues, with the ability to troubleshoot and make informed decisions independently.
• Customer Service Orientation: Demonstrated commitment to customer satisfaction and ability to create a welcoming and positive environment for brick-and-mortar and online customers.
• Sales Process Knowledge: Familiarity with customer outreach, inventory tracking, and sales coordination.
• Must be comfortable working in a farm environment and collaborating with a diverse range of stakeholders.

• Open and close the Farmstore, following procedures.
• Run the cash register:
  • Record prices, total purchases into cash register.
  • Have knowledge of and recognize product prices for accurate tendering.
  • Process cash, check, credit/debit card, store charges, and charge payments from customers.
  • Make change as the transaction requires.
• Greet and interact professionally with customers:
  • Count all customers who come into the Farmstore.
  • Help orient customers to local food / economy opportunities.
  • Provide visitor information to HipCampers and tourists.
  • Answer questions about Smithereen Farm, Greenhorns, and the Reversing Hall.
• Assist with bagging produce as a service to customers, including the offering of and completion of loading sacks into customers’ vehicles as needed or requested.
• Process shipments of Webshop merchandise, as directed by the Farmstore Manager.
• Monitor quality of produce and process out of the Farmstore and Webshop, as needed.
• Keep the Farmstore and outdoor public spaces tidy and clean:
  • Clean and maintain the area around the cash register as needed or requested.
  • Keep clean shelves and refrigerators.
  • Take out trash and recycling in kitchen and bathroom.
  • Tidy staff kitchen.
  • Sweep porch and tidy public spaces on the ground floor.
  • Clean upstairs bathroom, as needed.
• Help prepare the Farmstore for season opening (May 1) and closing (October 1), as needed.

• Retail Sales Experience: Previous experience in retail sales is preferred.
• Excellent verbal communication and interpersonal skills.
• Exceptional work ethic and strict adherence to company policies and procedures.
• Hardworking, trustworthy, and willing to learn.
• Responsible and follow directions while working in small teams or independently.
• Flexible, wiling to work on different teams and projects as circumstances require.
• Able to pass a background check.

HOW TO APPLY
Interested candidates should submit their resume and a cover letter detailing relevant experience to [email protected]. Applications will be accepted until a qualified candidate is selected.

• Event and Program Management:
  • Coordinate, promote, and manage the annual Alewife Festival and other community events.
  • Organize and host agricultural and related workshops, including backend logistics and participant management through Google Forms and flyer/direct mail outreach.
  • Handle administration, scheduling, and hosting of the residency program and other events.
• Visitor and Campus Experience:
  • Oversee front-of-house operations for the Smithereen Farmstore and campus, welcoming visitors and providing an engaging experience.
  • Manage visitor communications, welcome packs, and the onboarding process for guests and visitors.
  • Ensure cleanliness and order across facilities, including direct oversight and participation in cleaning and laundry management.
• Community Outreach and Relationship Building:
  • Maintain relationships with local youth organizations, schools, and the Sipayik community, coordinating field trips and collaborative initiatives.
  • Act as a liaison between Smithereen Farm and partners such as the Historical Society and ARRTs to manage projects and communication.
  • Create and manage collaborative writing projects for materials that support programming in relationship to the Eat Downeast Campaign, workshops, educational events/exhibits.
• Marketing and Communications:
  • Manage outreach efforts, including database management, social media (Facebook), Mailchimp campaigns, and direct community engagement.
  • Coordinate the production and distribution of posters, brochures, stickers, maps, and other outreach materials.
  • Oversee media outreach efforts and follow up with press contacts.
• Operations and Administration:
  • Oversee HipCamp listings, tourism platforms, and backend systems for visitor reservations and communication.
  • Manage waste management, recycling efforts, and signage updates around the farm and facilities.
  • Supervise contractors, including caretakers and maintenance personnel, and ensure facilities are well-maintained.
  • In person Welcoming/ Orientation of artists, visitors, guests, teachers, friends of the farm.
• Farm Store and Hospitality Support:
  • Cover shifts at the Farmstore, assisting with customer service and retail operations, occasionally as needed.
  • Handle backend administration for events, liaising with farmers, school groups, and community stakeholders.

• Experience in hospitality management, agrotourism, or event coordination.
• Strong organizational and multitasking skills, with the ability to manage several projects simultaneously.
• Excellent communication skills and the ability to manage relationships with community partners, schools, and contractors.
• Proficiency in Google Workspace, social media platforms (Facebook, Instagram), Mailchimp, and CRM tools.
• Hands-on approach to managing cleaning, maintenance, and hosting duties as part of daily operations.
• Experience with tourism platforms such as HipCamp and familiarity with tourism/hospitality industry practices.
• Passion for sustainability, community engagement, and promoting local agriculture.
• Must possess current driver’s license.
• Must be able to lift 25 pounds.

WORK ENVIRONMENT

• Full-time, on-site position in Pembroke, Maine.
• Flexibility to work weekends and evenings during peak seasons or for special events.
• Comfortable working in a farm environment and collaborating with a diverse range of stakeholders, from farmers to local youth groups.

HOW TO APPLY
Interested candidates should submit their resume and a cover letter detailing relevant experience to [email protected]. Applications will be accepted until a qualified candidate is selected.

• Building Restoration and Maintenance
  • Perform painting, structural repairs, and general upkeep using ecological materials.
  • Collaborate with architects and farm staff on preservation projects.
  • Oversee contractors and tradespeople as needed.
• Infrastructure and Facilities Management
  • Manage spring opening, winterization, and year-round caretaking tasks.
  • Conduct landscaping, cleanup, and preparation for events and guests.
  • Support improvements to agricultural processing infrastructure, particularly for wild blueberry and cranberry operations.
• Project-Based Work
  • Complete restoration tasks, including play structures, sculpture armatures, and workspace repairs.
  • Assist with setup and maintenance for public events, such as the Alewife Festival.

• Proven experience in historic restoration, construction, and general handyman work.
• Familiarity with ecological building practices and sustainable materials.
• Safety and security minded, ensuring that building solutions can withstand strain
• Strong problem-solving skills and the ability to work independently.
• Ability to collaborate with a diverse community of farmers, artists, and educators.
• Comfort working in dynamic environments with seasonal changes in activity levels.

 
HOW TO APPLY
Interested candidates should submit their resume and a cover letter detailing relevant experience to [email protected]. Applications will be accepted until a qualified candidate is selected.